Contact Us

At Bank al Etihad we put our customers at the heart of all what we do. Our team is ready to listen and help you with any enquiry, problem or complaint you might need to be resolved.

Also, if you have a specific compliment or feedback about our products or any of our team members, we make sure that your compliments and/or feedback are passed on as this encourages us to keep striving to provide you with the best service and focus on what matters to you most.

Your feedback helps us to maintain a high standard of service and provide products and services that satisfy your needs. If you have a suggestion about how we can improve our products and services please let us know.

Head Office

Amman, Jordan

Shmeisani,Abd Al-Raheem Al-Wakid St.

Tel.: +962 -6 -5607011

Fax: +962 -6 -5666149

P.O Box: 35104

Zip Code: 11180 Amman, Jordan

SWIFT Code: UBSIJOAXXXX

Working hours (local): 8:00 am – 3:30 pm

General enquires, Compliments or Complaints

We encourage you to:

Visit our nearest branch

Contact our Call Center Agents at +962- 6 -5600444 from 8am to 8pm , Sunday – Thursday.

Email us at info@bankaletihad.com and provide us with your contact details so that one of our representatives contacts you back.

Retail

We encourage you to:

Visit your branch

Contact our Call Center Agents at +962- 6 -5600444 from 8am to 8pm , Sunday – Thursday.

Email us at info@bankaletihad.com and provide us with your contact details so that one of our representatives contacts you back.

Corporate

Mr. Mohammad Hatamleh– AGM corporate

Email: corporate@bankaletihad.com

Tel.: 962-6-5607011 - Ext: 5111

Fax: 962-6-5624232

Investment

Treasury:

You can contact us Mondays throughout Fridays from 8:00 am till 11:00 pm and Sundays from 8:30 till 2:00 pm, also Treasury Dept. works during national holidays of Jordan.