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For general enquiries and if you wish to obtain any further information, please contact our Investors' Relations team at: investors.relations@bankaletihad.com.

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IMPORTANT NOTICE!

- If you receive an email requesting your Internet Banking security details like User ID, Password or Account Number, please do not respond or click on any link in the email. Bank al Etihad will never send emails that ask for confidential information, other than the normal Internet Banking sign on process

- Whenever you use a link to access Bank al Etihad website, check for the web address (URL) of the website. Any phishing email will display the link as www.bankaletihad.com, but after clicking the web address (URL) of the website that you are taken to will be totally different.

- Change your online banking password often.

- If you receive an email claiming to be from Bank al Etihad asking for your financial information, please let us know immediately by calling our Customer Service Centre on +962 (6) 5600444 .

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