Allow us to offer you the following online security tips while using Etihad Online:
To access the Etihad Online service, use the “Etihad Online” button on our website home page, then click “Log In”. Never follow a link received by email to access our internet banking service.
Bank al Etihad has no access to your account and no knowledge of your password once you register into the service.
Your User ID and Password should only be known to you. Never reveal them to anyone, or write them anywhere, or send them via email.
Bank al Etihad will never ask for your login information “User ID and Password” over the phone nor through email. The only time you will be asked for your user ID (not your password) is in case you want to reset your password through our Call Center directly.
We recommend changing your password regularly.
Always remember to log off every time you finish using Etihad Online.
We highly recommend installing an anti-virus and anti-spam software and always updating them.
If you suspect that your user ID and password are used by someone else, please call our 24/7 Call Center on +962(6) 560 0444.