We’re here to help!

All our branches are open to serve you. Please follow our social media channels for frequent updates on working hours.

• Regular branches are open Sunday – Thursday from 8:30 am – 3:00 pm
• Mall branches (Citymall, Tajmall and Abdali Boulevard) are open Saturday – Thursday from 9:00 am – 8:30 pm
• Swefieh Village branch is open Saturday – Thursday from 10:00 am – 4:00 pm

For your safety and the safety of our employees, please don’t forget to wear a mask and gloves and keep a distance of 2 meters at least between you and other customers.

We also remain available 24/7 to provide support and advice through phone, email and live chat:

• Phone and email support: speak to our contact center representatives over the phone around the clock by calling +(962) 6 560 0444 or email us at info@bankaletihad.com
• Live chat: chat with us live through our app around the clock, by text, voice call or video call. Download our app now

*Note: our contact center is experiencing higher than normal traffic at this time, we would like to thank you for your patience and assure you that your enquiries will be answered as soon as possible.