Help and Support

Service & Support

Service & Support

Want to talk?

In branch
In branch
Organise to speak to one of our customer service team at your local Bank al Etihad branch.
Through our app
Through our app
Chat with us live through our app around the clock, by text, voice call or video call.
Phone and Email support
Phone and Email support
Speak to our contact center representatives over the phone around the clock.
Get to know our team and what drives us
All your finances at your fingertips
Account analytics
See what you’ve spent this month, and stay up to date on your transactions and learn your spending habits to save and spend smarter.
One tap payments
Manage cards on the go
Siri integration