Bills Payment

How to find bill payments How do I pay my bills?Bill details

Paying your bills is now faster and easier than ever!

From traffic to scheduling, or even rushing from office to office – all your bill paying nightmares are now gone with the Bill payment feature! Our app will save you time and energy as you pay your bills with a few taps.

Start now!

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Tap on Payment located on the bar at the bottom of the main screen

A menu will appear with a list of options.

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Select “Pay bill” from the menu

You will be redirected to the “Pay Bill” screen where you can find a list of all your current bills. You can easily switch between bills and prepaid to check your due bills.

How do I pay my bills?

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Pay all your bills at once with QuickPay

This method enables you to pay all your due bills at once by tapping on “QuickPay” located at the bottom of the outstanding bills total box.

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Use QuickPay separately for every bill

This method enables you to pay each bill separately by tapping on “QuickPay” located next to each bill.
Note: the above options are not available for prepaid bills.

View Bill details before paying it

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Tap on “Bill details” button

You will be redirected to the “Bill payment history“ screen

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Tap on “Check bill balance” at the bottom of the screen

Your payment details will be automatically displayed.

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Tap on “Complete Payment”

You have now successfully paid your bill. A “Payment successful” message will appear and you will receive an SMS with the payment details.

Read the FAQ’s

How do I add a new bill?

You can add a new bill through the following steps:

Tap on Payment located at the bar at the bottom of the main screen A menu will appear with several options.
Select Pay bill from the menu You will be directed to the “Pay bill” screen where you can find a list of your current bills, as well as switch between the Bills and Prepaid options to carry out the payment process.
Tap on Add new bill A menu will appear with several options.
Select the type of bill you want to add from the menu or by using the search bar, then tap on Scan a bill After selecting the type of bill you want to add a menu will appear with a list of registered bill recipients.
Select the service and bill recipient then fill in the required fields You will be directed to the “Payment details” screen.
Select your method of payment through Pay from credit card or account You will be provided with several options for payment and adding your bill:
1. To pay your bill and add it tap on Complete payment & save bill
2. To pay your bill without adding it tap on Pay only
3. To add your bill without paying tap on Register bill only

How can I view my bill details?

You can view the details of your bill through the following steps:

Tap on Payment located at the bar at the bottom of the main screen A menu will appear with several options.
Select Pay bill from the menu You will be directed to the “Pay bill” screen where you can find a list of your current bills.
Tap on Bill details located under the name of your bill You will be directed to the “Bill payment history” screen.

Can I pay someone else's bill?

Yes! You can pay any bill if you have the invoice number and name of the bill recipient.

How can I delete a registered bill?

You can delete a registered bill through the following steps:

Tap on Payment located at the bar at the bottom of the main screen A menu will appear with several options.
Select Pay bill from the menu You will be directed to the “Pay bill” screen where you can find a list of your current bills.
Tap on Edit located at the top left of the screen The screen will then present you with the option to edit each field.
Select the bill or bills you want to delete A menu will appear with several options.
Tap on Remove selected This will remove the selected bills from the list.
Tap on Save located at the top right of the screen. You have now successfully deleted your bills.

Can I edit my bill details?

Yes! You can edit your bill details through the following steps:

Tap on Payment located at the bar at the bottom of the main screen A menu will appear with several options.
Select Pay bill from the menu You will be directed to the “Pay bill” screen where you can find a list of your current bills.
Tap on Bill details located under the name of your bill You will be directed to the “Bill payment history” screen.
Tap on Edit bill details You will be directed to the “Edit bill details” screen
Edit your Bill name or Billing number then tap on Done You have now successfully edited your bill.

What is the daily limit for queries/bill payments?

The daily limit depends on each bill recipient and their specific terms and conditions.

Can I pay my bills with my credit card?

Yes! You can do that through the Payment details screen and select the option to pay with your account or credit card.

Can I pay my bill only partially?

Yes! The Bank al Etihad app supports partial bill payment if your bill recipient supports this feature.

Will I receive a notification once my bill has been issued?

Yes! You will receive a notification once your bill recipient has issued your bill.

Does the app automatically update my bills?

Yes! The Bank al Etihad app will automatically update your issued bills.

Published:

9 September 2020

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