We are Bank al Etihad
We’re more than a bank. We’re a trusted partner. Whether you’re an individual or a business, we’re here to support your financial journey with confidence, clarity, and care.
Awards
About us
We bring together strong Jordanian roots and endless ambition. We believe banking should be simple, accessible, and a real force for good in people’s lives and our communities.
Today, we’re expanding our presence, deepening our impact, and enriching every experience with personalised, innovative financial solutions.
Our purpose
We exist to enable success and unlock sustainable growth through meaningful financial and non financial solutions. We’re here to help people grow their businesses, savings, and opportunities. We do that by offering smart, practical solutions and real partnership, every step of the way.
How we show up
Our culture is how we act, welcome a client, solve a problem, explain a product, and celebrate a win. Every team member lives and breathes our ETIHAD values
Empathy
Before offering solutions, we listen. We take the time to understand what matters to every person.
Transparency
We’re clear, direct, and honest — no jargon, no surprises.
Innovation
We welcome change, test boldly, and
improve constantly.
Humility
We learn from each other, own our mistakes, and celebrate the wins.
Agility
We move fast, with purpose. We adapt, iterate, and focus on what matters most: impact.
Driven
We believe anything is possible. Doing what’s best for our customers is also best for us.
Our approach
These principles guide our decisions, shape our actions, and define how we show up for our teams, customers, and communities.
People firstEvery feature, service, and solution is designed around real needs, not bank speak. Because when our customers succeed, so do we.
Human-centered techDigital makes us faster, but empathy makes us better. We offer both, seamlessly.
Action for the futureWe plan for the long term. We’re not here for short-term gains. We’re building a bank that lasts, for our customers, our community, and our country.
Our promise
Enabling our customers to shape their future. Every financial decision is a step toward something bigger.
Whether you’re opening your first account, buying a home, expanding your business, or planning for the years ahead, we’re here with the tools, guidance, and solutions to help you succeed. Because when our customers move forward, we all do.
At Bank al Etihad, we’re not just making banking better. We’re making tomorrow, together.
Our social responsibility
Our focus will always be on our customers and our community. We support the next generation of leaders and entrepreneurs, promote the arts and culture that make Jordan unique, and invest in education and skills to help people achieve their full potential.
CSR Pillars
Creating lasting value by empowering people, strengthening communities, and protecting our planet.
Enabling people
Helping people build knowledge, confidence, and opportunities for the future.
Enriching communities
Supporting communities through initiatives, culture, heritage & creativity.
Protecting the planet
Advancing sustainability through responsible practices & innovative solutions.
Meet our team
Executive team
Board of directors
Talk to us
Reach out to our Contact Centre, live chat on our app, or visit one
of our branches.
