Knowledge hub
App settings and preferences
Manage your app settings like a pro!
Don’t let the unknown intimidate you, especially when you’re with Bank al Etihad! We want your banking experience to be swift and smooth, so we equipped our app with many user friendly features.
App settings
Step 1 of 2
Tap on “Hub” located on the bar at the bottom of the main screen
You will be redirected to a list of banking services. select App Settings and start managing!
Step 2 of 2
Scroll down and select “App Settings”
You will be redirected to the “Adjust My App Settings” page which allows you to change the app’s language, edit your profile, add or change your passcode, manage your QuickPay account and much more!
My profile
Step 1 of 2
Tap on "My Profile"
Step 2 of 2
On this screen you can:
– Upload a profile picture
– Edit your phone number
– Edit your email address
– Edit your phone number
– Edit your email address
Add or change the passcode
Step 1 of 2
Tap on "Add or change the passcode"
Step 2 of 2
On this screen you can:
– Add/Change your password
– Activate Touch ID
– Activate Touch ID
Manage QuickPay account
Step 1 of 2
Tap on Manage QuickPay account
Step 2 of 2
On this screen you can:
– Choose a QuickPay account
Create account
Step 1 of 2
Tap on Create Account
Step 2 of 2
On this screen you can:
– Create a new sub-account
Language
Step 1 of 2
Tap on the preferred language
Step 2 of 2
Tap Ok to confirm
About the app
Step 1 of 2
Tap on About the app
Step 2 of 2
On this screen you can:
– Learn more about the app version you are using
Need help?
Step 1 of 2
Tap on Need help?
Step 2 of 2
Tap here to be directed to:
– Read our FAQs
– Chat or call us 24/7
– Chat or call us 24/7
Logout
Step 1 of 1
Tap on Logout
With this option you can:
– Logout of your account
– Logout of your account
User preferences
Step 1 of 4
You can access your "User Preferences"
Tap on “Hub” located on the bar at the bottom of the main screen. Tap on User Preferences
Step 2 of 4
Notifications
With this option you can:
– Activate notifications
– Deactivate notifications
– Activate notifications
– Deactivate notifications
Step 3 of 4
Send money to your friends
With this option you can:
– Activate transferring money to your friends with your mobile number
– Deactivate transferring money to your friends with your mobile number
– Activate transferring money to your friends with your mobile number
– Deactivate transferring money to your friends with your mobile number
Step 4 of 4
WhatsApp
With this option you can:
– Activate WhatsApp as a communication channel with Bank al Etihad
– Deactivate WhatsApp as a communication channel with Bank al Etihad
– Activate WhatsApp as a communication channel with Bank al Etihad
– Deactivate WhatsApp as a communication channel with Bank al Etihad
Sign up now without fees
Manage your money anywhere, with secure mobile banking. Simply enter your mobile number and we’ll text you a download link so you can get it from the app store.
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