Transfers
22 September 2020
22 September 2020

Transfer money from your phone locally and internationally anytime with only a few steps!

Our app allows you to transfer your money anywhere – whether locally or anywhere is the world. You don’t need to visit a branch and fill out endless paperwork for a simple transfer. Now you can decide when and where you make your transfers, with just your phone and a few taps.

International Transfers

Make an international transfer today through the following steps:

1. Tap on Payment located at the bar at the bottom of the main screen
A menu will appear with a list of options.

2. Select Bank transfer from the menu
You will be directed to the “Make a payment” screen which contains a list of different types of payments you can make.

3. Select International payment from the menu
You will be directed to the “Transfer from” screen which contains a list of your accounts.

4. Select the account you want to transfer from
You will be directed to the “Enter beneficiary details” screen where you can enter the details of the beneficiary.

5. Fill in the required fields and select whether your beneficiary is an individual or an organization, then tap on Next located at the bottom of the screen
You will be directed to the “Destination country” screen which contains a list of the countries you can make your transfer to.

6. Select the country you want make your transfer to
You will be directed to the “Beneficiary bank details” screen where you can enter the account details of the beneficiary.

7. Enter the account number or IBAN as per the information available to you/the country you are making your transfer to, then tap on Next located at the bottom of the screen
You will be directed to the “Transfer currency” screen where you can choose your transfer currency.
Note: You can also use the IBAN Scan option.

8. Select your transfer currency
You will be directed to the “Payment details” screen where you can enter the amount you want to transfer and the correspondence charges.

9. Choose the correspondence charges (OUR, SHARED or BENEFICIARY)
You will need to pick between OUR, SHARED or BENEFICIARY. The “OUR” instruction means you pay all transfer charges and the beneficiary receives the payment in full. The “SHARED” instruction means you and the beneficiary will share the transfer fees which is deducted from the amount you are transferring. The “BENEFICIARY” instruction means you do not pay any fees and the beneficiary receives the payment with all the fees deducted.

10. Enter your payment details then tap on Next located at the bottom of the screen
You will be directed to the “Transfer reason” screen where you can select the reason for your transfer.

11. Select the reason for your transfer
You will be directed to the “Review payment” screen where you can review and edit your transfer details if necessary.

12. Review your transfer details then tap on Make payment located at the bottom of the screen
You will be directed to the “Confirm transfer” screen where you can enter the verification code sent to you through text message.

13. Enter the verification code then tap on Confirm and complete located at the bottom of the screen
You will be directed to the “Success” screen. Your transfer was successful.

Transfer to any bank in Jordan!

Make a transfer to any bank in the Jordan through the following steps:

1. Tap on Payment located at the bar at the bottom of the main screen
A menu will appear with a list of options.

2. Select Bank transfer from the menu
You will be directed to the “Make a payment” screen which contains a list of the types of payments you can make.

3. Select Domestic payment from the menu
You will be directed to the “Transfer from” screen which contains a list of your accounts.

4. Select the account you want to transfer from
You will be directed to the “Enter beneficiary details” screen where you can enter the details of the beneficiary.

5. Fill in the required fields and select whether your beneficiary is an individual or an organization, then tap on Next located at the bottom of the screen
You will be directed to the “Beneficiary Bank Details” screen.

6. Enter the IBAN, then tap on Next located at the bottom of the screen
You will be directed to the “Transfer currency” screen where you can choose your transfer currency.
Note: You can also use the IBAN Scan option.

7. Select your transfer currency
You will be directed to the “Payment details” screen where you can enter the amount you want to transfer and the correspondence charges.

8. Choose the correspondence charges (OUR, SHARED or BENEFICIARY)
You will need to pick between OUR, SHARED or BENEFICIARY. The OUR instruction means you pay all transfer charges and the beneficiary receives the payment in full. The SHARED instruction means you and the beneficiary will share the transfer fees which is deducted from the amount you are transferring. The BENEFICIARY instruction means you do not pay any fees and the beneficiary receives the payment with all the fees deducted.

9. Select the reason for your transfer
You will be directed to the “Review payment” screen where you can review and edit your transfer details if necessary.

10. Review your transfer details then tap on Make Payment located at the bottom of the screen
You will be directed to the “Confirm transfer” screen where you can enter the verification code sent to you through text message.

11. Enter the verification code then tap on Confirm and complete located at the bottom of the screen
You will be directed to the “Success” screen. Your transfer was successful.

Transfer to Bank al Etihad clients!

Make a transfer to another Bank al Etihad clients through the following steps:

1. Tap on Payment located at the bar at the bottom of the main screen
A menu will appear with a list of options.

2. Select Bank transfer from the menu
You will be directed to the “Make a payment” screen which contains a list of the types of payments you can make.

3. Select To another customer inside the bank from the menu
You will be directed to the “Transfer from” screen which contains a list of your accounts.

4. Select the account you want to transfer from
You will be directed to the “Enter beneficiary details” screen where you can enter the details of the beneficiary.

5. Fill in the required fields with the beneficiary’s Name and IBAN
You can enter the IBAN manually or scan it.

6. Enter the account details of your beneficiary then tap on Next located at the bottom of the screen
You will be directed to the “Transfer currency” screen where you can choose your transfer currency.

7. Select your transfer currency
You will be directed to the “Payment details” screen where you can enter the amount you want to transfer.

8. Enter your payment details then tap on Next located at the bottom of the screen
You will be directed to the “Review payment” screen where you can review and edit your transfer details if necessary.

9. Review your transfer details then tap on Make Payment located at the bottom of the screen
You will be directed to the “Confirm transfer” screen where you can enter the verification code sent to you through text message.

10. Enter the verification code then tap on Confirm and complete located at the bottom of the screen
You will be directed to the “Success” screen. Your transfer was successful.

Transfer to your contacts!

Make a transfer to your contacts through the following steps:

1. Tap on Payment located at the bar at the bottom of the main screen
A menu will appear with a list of options.

2. Select Bank transfer from the menu
You will be directed to the “Make a payment” screen which contains a list of the types of payments you can make.

3. Select To my contacts from the menu
You will be directed to the “Transfer from” screen which contains a list of your accounts.

4. Select the account you want to transfer from
You will be directed to the “Select existing contact” screen where you can select a contact based on your phone’s contact list.

5. Select the contact you are making your transfer to
You will be directed to the “Transfer currency” screen where you can choose your transfer currency.

6. Select your transfer currency
You will be directed to the “Payment details” screen where you can enter the amount you want to transfer.

7. Enter your payment details then tap on Next located at the bottom of the screen
You will be directed to the “Review payment” screen where you can review and edit your transfer details if necessary.

8. Review your transfer details then tap on Make Payment located at the bottom of the screen
You will be directed to the “Confirm transfer” screen where you can enter the verification code sent to you through text message.

9. Enter the verification code then tap on Confirm and complete located at the bottom of the screen
You will be directed to the “Success” screen. Your transfer was successful.

Sign up now without fees

Manage your money anywhere, with secure mobile banking. Simply enter your mobile number and we’ll text you a download link so you can get it from the app store.

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