Make a complaint or suggestion

We care about your experience with us. If you’d like to make a complaint, here’s how you can reach us:

We’re committed to you and we have a dedicated team to hear you out; they’ll get back to you within 10 working days of receiving your complaint.

You can also get in touch with the Central Bank of Jordan through the following channels:

  • Main Center:

Phone: + (962) 6 4630 301

Fax.: + (962) 6 4638 889

Email: FCP@cbj.gov.jo

  • Irbid Branch:

Phone: + (962) 2 7245 001

Fax.: + (962) 2 7245 006

  • Aqaba Branch:

Phone: + (962) 3 2013 526

Fax.: + (962) 3 2013 528