We care about your experience with us. If you’d like to make a complaint, here’s how you can reach us:
ٍSubmit a complaint here.
You can also submit a complaint to our customer complaints unit through:
We have a unit designated to receive and handle customer complaints. Depending on the complaint, we will get back to you anywhere between 10-30 working days from the day we receive your complaint.
You can check the full guide using by clicking here