Built on family values, we see every customer as one of our own and respect protecting your privacy. We want you to understand how we use your personal information to give you the solutions and services you need. If you have any questions, speak to us through our app, over the phone by calling + (962) 6 560 0444, or email us at firstname.lastname@example.org.
If we change the way we process and use your personal information, we’ll let you know right away by email and by updating our website.
We gather and process personal information throughout our journey together to keep your account safe and secure. Here’s what we hold about you:
Besides the information you share with us, we gather and hold personal information about you, your business, and transactions from:
You have a number of rights over personal data that we hold about you. You have the right to:
We promise not to share your personal information with anyone unless:
We will keep your data for as long as you bank with us, and for 10 years after that required by the law.
The saved records we hold about you helps us serve you better. We’ll be able to get back to you with answers to your questions or complaints, provide you with the services you need, and protect you against fraud.
Holding your data is in compliance with legal and regulatory requirements. They’re kept as evidence for our business activities and help us demonstrate that we’re meeting our responsibilities.
We may keep your information for a longer period of time, particularly if it’s an order from the court or an investigation by law enforcement agencies or our regulators. This is to make sure that we’re able to produce records as evidence, whenever they’re needed.
We’ll make sure that your account and personal information are always safe and secure, especially with third parties that act on our behalf.
We’re always investing in new technologies to protect your money against fraud. We also want you to be safe and alert when it comes to scams and tricks.