Knowledge hub

Etihad Rewards

Etihad Rewards

Say hello to cash rewards and exclusive discounts

Get up to 3% cashback on every purchase when using any of our cards, along with exclusive discounts from more than 150 shops.

Get started and get rewarded!

Step 1 of 1
Tap "Rewards" from the top of the home screen
You will be redirected to a screen containing all the details of your current rank, along with your cashback vault, discounts from more than 150 shops, and Visa offers
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Know more about your Rank!

Step 1 of 3
Rank meter
You can check your current Rank and monitor how close you are to reaching the next rank from the main Rank meter.
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Step 2 of 3
Score breakdown
Your score breakdown will help you know exactly how your rank has been determined and can give you an idea of what transactions can help you move up the ranks.
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Step 3 of 3
Program review
Tap on the exclamation mark on the top corner to learn more about the cashback program and review the terms and conditions and FAQs.
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Cashback Vault

Step 1 of 3
Scroll down to the "cashback vault"
Scroll down to the cashback vault to check the total cashback amount you already earned and you can withdraw the amount at any time!
BaE_Knowledge hub rewards- Screenshots_Step-3-EN
Step 2 of 3
Tap on “history”
You will be redirected to the “vault transactions” screen, where you’ll be able to see all the cashback amounts you’ve collected from your purchases.
BaE_Knowledge hub rewards- Screenshots_Step-4-EN
Step 3 of 3
Tap on “Withdraw”
You will be directed to a page where you can select the account you want to transfer the cashback to. You can withdraw the whole amount or you can enter a custom amount
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Know more about our cashback, discounts, and visa offers!

Step 1 of 3
From the “Rewards” screen, scroll down to “Cashback”
Tap on “See all” to access the complete list of merchants where you can get extra cashback and learn how to earn it.
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Step 2 of 3
From the “Rewards” screen, scroll down to “Discounts”
Tap on “See all” to access the complete list of merchants where you can get discounts and find information about how the discount process works.
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Step 3 of 3
From the “Rewards” screen, scroll down to “Visa offers”
Tap on “See all” to access all the offers and perks you get from Visa.
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Read the FAQ’s

What are Etihad Rewards?

Etihad Rewards gives you more of what you love — cash! Earn cashback every time you make a purchase using any of our cards. Just make sure to download our mobile banking app to monitor your rank and transfer your cashback rewards to your account.

How does it work?

Your rank is automatically calculated based on your engagement with the bank over the past 30 days. Activities such as transferring your salary, using your cards, and maintaining a funded savings account help you move up the ranks. The higher your rank, the more cashback you earn on your purchases. You can monitor your rank in the app, view your progress towards the next rank, and check the details of your rank breakdown based on your financial engagement.

How do I earn cashback?

It’s simple! Let’s say you’re in rank 1 and get 3% cashback on your credit card purchases. Whenever you shop in-store or online, you’ll earn 3% cashback on the purchase amount. This cashback is then stored in your cashback vault. Terms and conditions apply.

What cards give me cashback?

Debit and multi-currency cards issued through our app (for ranks 1, 2, and 3 only). Credit cards for all ranks are included in Etihad Rewards.

What is the cashback vault?

The cashback vault is an in-app feature that automatically stores all your cashback rewards. After each confirmed in-store or online transaction, your cashback reward is stored in your cashback vault. The rewards in your vault do not expire, and you can transfer them to any of your accounts through the app at any time.

Is there a limit to how much cashback I can earn?

Yes, the maximum cashback you can collect is 200 JOD every month, regardless of the total value of the transactions made. For example, if you’ve accumulated 195 JOD in your cashback vault in a given month and make a purchase that would earn you 10 JOD cashback, you’ll only receive 5 JOD cashback as you’ve reached your monthly limit.

Is there a limit to how much cashback I can withdraw from my cashback vault?

No, you can withdraw any amount from your cashback vault at any time!

Published:
30 May 2022
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