Community updates • Awards

We won Best Consumer Digital Bank and Most Innovative Digital Bank

We won Best Consumer Digital Bank and Most Innovative Digital Bank
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We’re very excited to announce that this year Bank al Etihad was named the Best Consumer Digital Bank and Most Innovative Digital Bank in Jordan!

For 21 years, New York’s Global Finance magazine selects top performing banks and financial institutions from around the world. These awards have become a trusted standard of excellence among the global financial community.

Winners are evaluated and chosen by a world-class panel of judges at Infosys, a global leader in consulting, technology, and outsourcing.

We’re thrilled that Bank al Etihad was selected based on the following criteria: strength of strategy for attracting and providing customers of today with digital services, success in attracting clients to use digital products and services daily, growth of digital customers, range of product offerings, evidence of benefits gained from digital initiatives, and website and mobile banking app design and functionality.

We’d like to thank you for being a big part of our journey. We’re extremely grateful for having you as part of our family and giving us the opportunity to grow. We have more exciting products, services, and features to come in the near future that will help you shape your future and reach your financial goals.

We want to always make sure that you have access to these services without having to physically visit any of our branches. Now more than ever, with the advent of COVID-19, forced social distancing, and lockdown, the need for digital financial services has become more important than ever.

By the end of 2019, we automated 73% of our operations and now more than 63% of our customers are actively using our mobile banking app for all daily transactions.

Throughout our digital transformation journey, we have kept up and applied the latest digital technologies and developments in the global banking markets. We have also employed the highest standards of security and protection to protect our customers.

We are proud of where we are today and are excited about where the future will take us.

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